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Information Technology Infrastructure Library (ITIL) Training

Information Technology Infrastructure Library (or ITIL) is a widely adapted framework for IT service management. Simply put, ITIL is a practical approach to the identification, planning, delivery and support of IT services to businesses. Which businesses use ITIL you may ask? There are some big ones: NASA, Disney, and L'Oreal just to name a few.

ITIL was developed by the Office of Government Commerce (OGC), which focus on other specific subsidiaries or areas within the service management discipline. If you qualify, it is fairly simple to get started on your ITIL certification. There is an easily accessible, and easy to understand qualifications scheme it offers a range of personal training courses and certifications that cover specific or clustered ITIL Service Lifecycle phases and processes. These are offered through a network of accredited Examination Institutes and Training Organizations. Sounds complicated, but it is really very accessible! One cannot simply become a member of ITIL, but rather must adhere to an accessible framework of guided training courses to complete the certification. ItSMF is the largest certification board of ITIL. It is a network of people, books, and classes who can offer round the clock help with certification, and after one is finished. They offer all kinds of workshops and classes worldwide to help out with ITIL and understanding. The four levels of certifications are ITIL Foundation, ITIL Intermediate Level, ITIL Expert Level and ITIL Master Qualification. ITIL Foundation offers a basic understanding of what ITIL is and what it entails. This level is the entry level qualification, it offers a basic understanding of the main elements, terminology, and ideas used in ITIL. The ITIL Intermediate level has a modular structure. Each branch of this structure teaches something different. People may take as many of these branches as they want or need for their position, or to suit their desires. The ITIL Expert level of qualification is for people who wish to demonstrate a higher level of knowledge of the overall ITIL idea. And finally, The ITIL Master Qualification Certificate allows the candidate to apply the rules, knowledge, and principles they learned over the course of time from ITIL in the actual, physical workplace.

These levels can be completed by anybody who thinks they could benefit from ITIL training. They must be completed in order, as each level builds the base you need to start the next.

ITIL Training Class Information
ITIL training classes are readily available almost anywhere throughout the world. The important thing to note when selecting an ITIL training company is that they used EXIN accredited courseware. There are many training companies out there that sell ITIL classes but use non-accredited courseware simply because it is much, much cheaper.


Classroom Based Training

For more information on DC Metro area classroom based training please fill out the form above. 

Computer Based / Online Training

For the best in online / computer based ITIL training that you can take at your own pace, please fill out the form above to get set up with your online course!